Kroll Ontrack Develops Way to Recover Data Stuck in Bricked iDevices

Consumers who use Apple’s newest mobile devices, including iPhones and iPads, can recover data such as lost photos and videos that go missing during malfunctions that impact their OSs.

Kroll Ontrack Inc.’s engineers have developed a capability to recover data from the latest Apple mobile devices, which exhibit a logical failure leaving the device stuck in ‘Recovery’ mode or ‘Device Firmware Upgrade (DFU)’ mode. These failures can trap encrypted data on the devices; the company, however, has devised a way to temporarily bypass the logical corruption to access the data using the consumer’s log-in information.

This method increases the chances of recovering encrypted data on the newest iPhones and iPads by up to 60%.

“Logical failures, such as OS upgrade malfunctions and corrupt software, can leave iPhone or iPad users with a device that is functional, but data that isn’t accessible,” said Troy Hegr, technology manager, Kroll Ontrack. “Add to that Apple’s latest generations of mobile devices with encrypted user data and data recovery success was slim because direct access to the encrypted data was not an option.”

Building on its history of delivering Mac recovery toolset, the engineers developed the ability to repair the OS to then access the data for all Apple mobile devices, including the iPhone 5S and iPad Air which are hardware encrypted. This method, combined with an ability to recover from non-hardware encrypted Apple devices, increases the chances of recovering photos, videos, contacts, SMS, notes, calendar and other mobile device content. With a diagnostic report that shows the quality of recoverable files on the Apple device, individuals benefit from knowing exactly what data will be returned to them prior to committing to the cost of the recovery. Once the recovery is complete, it provides both the raw files as well as a backup file that the individual can use to perform a full restore from iTunes to their Apple mobile device. This also provides a point in time recovery file for future use.

Read the Full Article: Source – Storage News Letter

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