WhatsApp’s violation of privacy law partly resolved after investigation by data protection authorities

Canadian and Dutch data privacy guardians release findings from investigation of popular mobile app

Ottawa, Canada and The Hague, The Netherlands, January 28, 2013 —The Office of the Privacy Commissioner of Canada (OPC) and the Dutch Data Protection Authority (College bescherming persoonsgegevens, (CBP)) today released their findings from a collaborative investigation into the handling of personal information by WhatsApp Inc., a California-based mobile app developer.

The coordinated investigation is a global first, as two national data protection authorities conducted their work together to examine the privacy practices of a company with hundreds of millions of customers worldwide. This marks a milestone in global privacy protection.

“Our Office is very proud to mark an important world-first along with our Dutch counterparts, especially in light of today’s increasingly online, mobile and borderless world,” said Jennifer Stoddart, Privacy Commissioner of Canada. “Our investigation has led to WhatsApp making and committing to make further changes in order to better protect users’ personal information.”

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