Enforcing Password Complexity without Alienating Users

Cybercriminals have seemingly mastered the tools used to intercept, retrieve and expose passwords. Even so, passwords remain the preferred method used for protecting systems.

IT administrators have tried to solve the password problem by introducing policies that require passwords to be several characters long and to incorporate special characters or numbers and be case sensitive. While this makes it more difficult to hack a password, it can also lead to users calling the help desk for frequent resets of forgotten passwords or, even worse, writing passwords down on sticky notes for the whole world to see.

Is there room for a compromise that can achieve a balance between complexity and simplicity, thus satisfying both users and administrators?

Passwords and Single Sign-on
One compromise is single sign-on technology, which requires a complex password but synchronizes it across multiple services, platforms and applications so users do not have to remember multiple passwords.

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